Matrix E5x Specifications Page 1

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Summary of Contents

Page 1 - SERVICE MANUAL

E5X-02 ELLIPTICAL TRAINERSERVICE MANUAL

Page 2

63.3 CARE AND MAINTENANCE INSTRUCTIONIn order to maximize life span, and minimize down time, all MATRIX equipment requires regular clean

Page 3 - TABLE OF CONTENTS

7WORKOUTKEYS: Simple program view and selection buttons. Go: One touch Start. enter: To confirm each program setting. uP / DoWn leVel: Easy info

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8Go - Press to immediately begin a workout. Workout, resistance level, and time will automatically go to default settings. Pressing GO will not prom

Page 5 - 1.1 SERIAL NUMBER LOCATION

9Fitness teston power output ac

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10tarGet Heart rate - The Matrix Elliptical Trainer comes with standard digital contact heart rate sensors and are POLAR telemetry compatible. The he

Page 7 - 2.1 READ THESE INSTRUCTIONS

11The Manager's Custom Mode allows the club owner to customize the Elliptical Trainer for the club. 

Page 8 - GROUNDING INSTRUCTIONS:

125.2 MANAGER MODE INFORMATION CUSTOM SETTING DEFAULT MINIMUM MAXIMUM DESCRIPTIONMaximum Time 95 min 10 min 95 min Sets the total run time of any pro

Page 9 - 3.1 RECOMMENDED CLEANING TIPS

136.1 ENGINEERING / SERVICE MODE OVERVIEW

Page 10 - QuarterlY maintenance items

147.1 ELECTRICAL DIAGRAMCHAPTER 7: TROUBLESHOOTING

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157.1 ELECTRICAL DIAGRAMCHAPTER 7: TROUBLESHOOTING

Page 13 - STAGES COMPLETED:

167.1 ELECTRICAL DIAGRAMCHAPTER 7: TROUBLESHOOTING

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177.2 ERROR CODES ON THE CONSOLECODE CLASS DESCRIPTION SOLUTION0x02AB C Machine type error. Set the correct machine type in Engineering Mode. 0x02B3

Page 15 - CHAPTER 5: MANAGER MODE

187.3 LCB LED INDICATORSLED INDICATOR DESCRIPTIONLED 1 RPM (AC Plug In). LED 2 LED 3 LED 4 LED 5 RPM (Generator). LED 6 Status 1 (

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19NO DISPLAY ON THE CONSOLE OR THE DISPLAY IS DIM WHEN RUNNING LED 1 LED 5 LED 9 LED 8SYMPTOM: The console will not power up or the display is dim. C

Page 17 - CHAPTER 6: ENGINEERING MODE

20ERROR 0x04A0 (DIGITAL COMMUNICATION FAILURE) LED 1 LED 8SYMPTOM: Error code 0x04A0 is displayed on the console. CHECK POINT POSSIBLE ISSUE SOLUT

Page 18 - CHAPTER 7: TROUBLESHOOTING

21ALL OR SOME OF THE FUNCTION KEYS DO NOT RESPONDPOSSIBLE CAUSES:1) The keypad connection ribbon cable has not been plugged in correctly. 2) The ke

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22HIGH OR NO RESISTANCEPOSSIBLE CAUSES:1) The console cable is damaged or not properly plugged in. 2) The UCB is damaged. 3) The Generator is dam

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23PEDALS SLIPPINGPOSSIBLE CAUSES:1) The belt tension is not enough. 2) The one way bearing is damaged. SOLUTION:1) Remove the covers and check th

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247.10 TROUBLESHOOTING HEART RATE ISSUESHEART RATE FUNCTION DOES NOT WORK OR IS READING INCORRECTLYPOSSIBLE CAUSES:1) The chest strap being used is n

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258.1 FRONT DISK REPLACEMENT 1) Remove the crank arm plastic cap at the front disk (Figure A). 2) Detach the crank from the crank arm (Figures B &a

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CHAPTER 1: SERIAL NUMBER LOCATION ... 1CHAPTER 2: IMPORTANT SAFETY INSTRUCTIONS 2.1 Read and

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268.1 FRONT DISK REPLACEMENT – CONTINUEDFIGURE FFIGURE G FIGURE H FIGURE IFIGURE E4) Turn the center cap counter clockwise with the palm of your hand

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278.2 FRONT SHROUD REPLACEMENT 1) Remove the front disks as outlined in Section 8.1. 2) Remove the screws that hold the front shrouds in place and

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281) Turn off the power and disconnect the cord from the machine.2) Remove the right side front disk from the machine as outlined in Section 8.1.3)

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298.4 ECB (ELECTRONIC BRAKE) REPLACEMENT1) Turn off power and disconnect the cord from the machine.2) Remove the front disks as outlined in Section

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308.5 ECB BELT REPLACEMENT1) Turn off the power and disconnect the cord from the machine. 2) Remove the left side front disk from the machine as ou

Page 29 - FIGURE A FIGURE B

318.6 DRIVE BELT REPLACEMENT1) Turn off the power and disconnect the cord from the machine. 2) Remove the right side front disk from the machine as

Page 30 - FIGURE E

328.7 PULLEY AXLE SET REPLACEMENT1) Turn off the power and disconnect the cord from the machine. 2) Remove both front disks from the machine as out

Page 31 - FIGURE B

338.8 DRIVE AXLE SET REPLACEMENT1) Turn off the power and disconnect the cord from the machine. 2) Remove both front disks from the machine as outl

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348.9 CONSOLE REPLACEMENT1) Remove the 4 screws that hold the console to the top of the console mast (Figure A). 2) Disconnect the data cable, hea

Page 33 - FIGURE D FIGURE E

351) Remove the console as outlined in Section 8.9. 2) Remove the back cover of the console (Figure A). 3) Unplug and remove the faulty overlay (

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ivTABLE OF CONTENTS8.5 Belts Removal and Installation - Short Belt Run ... 308.6 Belts Removal

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36FIGURE E FIGURE FFIGURE G6) Peel part of the protective film from the back of the overlay (Figure E). 7) Push the overlay ribbon cable through th

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378.10 CONSOLE KEYPAD & OVERLAY REPLACEMENT - CONTINUEDFIGURE H FIGURE IFIGURE J9) Press down on the corners of the overlay to keep it in place,

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381) Remove the two screws holding the plastic handlebar cover in place and remove the cover (Figures A & B). 2) Remove the 4 bolts that hold

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398.12 HEART RATE GRIPS REPLACEMENT1) Using a flat screwdriver, pry the silver metal heart rate plate on the back side of the HR grip away from the p

Page 39 - FIGURE C FIGURE D

401) Remove the 2 screws holding the cup holder onto the console mast (Figure A). 2) Remove the cup holder (Figure B). 3) Reverse Steps 1-2 to ins

Page 40 - FIGURE G

411) Remove the plastic cover where the dual action handlebar meets the pedal arm (Figure A). 2) Remove the bolt and bushings where the dual action

Page 41 - FIGURE J

421) Remove the console as oultined in Section 8.9. 2) Remove the 2 screws on each side holding the dual action handlebars to the console mast pivo

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43FIGURE CFIGURE A1) Pull up on the rubber pad on top of the plastic pedal to expose the pedal screws (Figure A). 2) Remove the 4 Phillips screws t

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448.17 PEDAL ARM REPLACEMENT1) Remove the plastic cover where the dual action handlebar meets the pedal arm (Figure A). 2) Remove the bolt and bush

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45FIGURE D FIGURE EFIGURE F FIGURE G8.17 PEDAL ARM REPLACEMENT - CONTINUED3) Remove the pedal as outlined in Section 8.16. 

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11.1 SERIAL NUMBER LOCATIONCHAPTER 1: SERIAL NUMBER LOCATION

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461) Remove the crank arm plastic cap at the front disk (Figure A). 2) Disconnect the crank arm from the crank assembly (Figure B). 

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474) Slide the pedal arm shaft out of the crank arm housing (Figure E) noting the order of the washers on the pedal arm shaft (Figure F). 5) Remov

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488.18 CRANK ARM REPLACEMENT - CONTINUEDFIGURE IFIGURE J6) Remove the middle plastic cover from between the pedals by pulling it towards the rear of

Page 49 - FIGURE F FIGURE G

498.19 ROLLER REPLACEMENT

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50FIGURE E FIGURE FFIGURE G3) Remove the 2 screws on each side holding on the rear end cap and remove it (Figure E & F). 4) Remove the middle

Page 51 - FIGURE G FIGURE H

518.19 ROLLER REPLACEMENT - CONTINUEDFIGURE HFIGURE I FIGURE J5) Remove the 3 screws holding the top roller track in place (Figure H). 6) Remove the

Page 52 - FIGURE I

528.20 ROLLER TRACK REPLACEMENT

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533) Remove the 2 screws on each side holding on the rear end cap and remove it (Figure E & F). 4) Remove the middle plastic cover from betwee

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54FIGURE HFIGURE I FIGURE J8.20 ROLLER TRACK REPLACEMENT - CONTINUED5) Remove the 3 screws holding the top roller track in place (Figure H). 6) Move

Page 55 - FIGURE I FIGURE J

558.21 TESTING THE ELLIPTICAL TRAINERONCE THE UNIT OR REPLACEMENT PART IS FULLY INSTALLED AND ASSEMBLED AND PROPERLY PLACED ON THE FLOOR, USE THE FOLL

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2console serial number location1.1 SERIAL NUMBER LOCATION - CONTINUEDCHAPTER 1: SERIAL NUMBER LOCATION

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569.1 ELLIPTICAL TRAINER SPECIFICATIONSCHAPTER 9: ELLIPTICAL TRAINER SPECIFICATIONS AND ASSEMBLY GUIDECONSOLEDisplay Type Dot Matrix LEDDisplay Feedba

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579.2 FASTENERS & ASSEMBLY TOOLSQUANTITY PART # SKETCH DESCRIPTION PACKAGE COLOR01 Z11 01 Z12 13 MM OPEN WRENCH01 Z13 4 MM ALL

Page 59 - AND TEST THE MACHINE:

589.3 ELLIPTICAL TRAINER ASSEMBLY STEPSAFTER THESE ASSEMBLY STEPS ARE COMPLETE, BE SURE TO SETUP AND TEST THE UNIT AS OUTLINED IN SECTION 8.21. CHAPT

Page 60 - USER DATA

599.3 ELLIPTICAL TRAINER ASSEMBLY STEPS - CONTINUEDCHAPTER 9: ELLIPTICAL TRAINER SPECIFICATIONS AND ASSEMBLY GUIDE

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609.3 ELLIPTICAL TRAINER ASSEMBLY STEPS - CONTINUEDCHAPTER 9: ELLIPTICAL TRAINER SPECIFICATIONS AND ASSEMBLY GUIDE

Page 62 - OUTLINED IN SECTION 8.21

619.3 ELLIPTICAL TRAINER ASSEMBLY STEPS - CONTINUEDCHAPTER 9: ELLIPTICAL TRAINER SPECIFICATIONS AND ASSEMBLY GUIDE

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629.3 ELLIPTICAL TRAINER ASSEMBLY STEPS - CONTINUEDCHAPTER 9: ELLIPTICAL TRAINER SPECIFICATIONS AND ASSEMBLY GUIDE

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639.3 ELLIPTICAL TRAINER ASSEMBLY STEPS - CONTINUEDCHAPTER 9: ELLIPTICAL TRAINER SPECIFICATIONS AND ASSEMBLY GUIDE

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64STEP 79.3 ELLIPTICAL TRAINER ASSEMBLY STEPS - CONTINUEDCHAPTER 9: ELLIPTICAL TRAINER SPECIFICATIONS AND ASSEMBLY GUIDE

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65STEP 8CHAPTER 9: ELLIPTICAL TRAINER SPECIFICATIONS AND ASSEMBLY GUIDE9.3 ELLIPTICAL TRAINER ASSEMBLY STEPS - CONTINUED

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3This Elliptical Trainer is intended for commercial use. To ensure your safety and protect the equipment, read all instructions befo

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669.3 ELLIPTICAL TRAINER ASSEMBLY STEPS - CONTINUEDFINAL ASSEMBLYCHAPTER 9: ELLIPTICAL TRAINER SPECIFICATIONS AND ASSEMBLY GUIDE

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679.4 LEVELING THE ELLIPTICAL TRAINERstabiliZinG tHe elliPtical trainerAfter positioning the elliptical trainer in its intended location, check its st

Page 70 - ASSEMBLY

681) 2) Turn on the power to the Elliptical Trainer, wait until the standby picture has been c

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69NOTES

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70MATRIX FITNESS SYSTEMS CORP.TOLL FREE 866.693.4863 www.matrixfitness.com FAX 608.839.1717REV. 02KO

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4The Matrix E5x-02 Elliptical Trainer is designed to be self powered and does not require an external power supply source to operate. H

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53.1 RECOMMENDED CLEANING TIPSPreventative maintenance and daily cleaning will prolong the life and look of your MATRIX Elliptical Trainer.Please read

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