Matrix A7xe Service Manual Page 1

A 7 X E - 0 4 A S C E N T T R A I N E RS E R V I C E M A N U A L

7AUTO CALIBRATION PROCEDUREAfter initial installation or replacement of the incline motor, auto calibration should be run. 1) Press ENTER, 2, 0, 0,

8The A7xe has a fully integrated touch screen display. All information required for workouts is explained on screen. Exploration of the interface is

9To set up a workout, press the touch screen over the program you would like to use and then follow the prompts to begin your workout. GO - Press to

10The Manager's Custom Mode allows the club owner to customize the Ascent Trainer for the club. 1) To enter Manager Mode, press ENTER, 1, 0, 0,

115.2 MANAGER MODE - SERIAL NUMBER TABFUNCTION & DEFAULTS DESCRIPTIONS MODIFIEDSerial Number This option displays the serial number of the platfor

125.3 MANAGER MODE - TIME TABFUNCTION & DEFAULTS DESCRIPTIONS MODIFIEDMaximum TimeDefault: 60 MinutesThis option allows the club to set the maximu

135.5 MANAGER MODE - TV TABFUNCTION & DEFAULTS DESCRIPTIONS MODIFIEDDefault ChannelDefault: 3This option controls the default TV channel on start

145.6 MANAGER MODE - LANGUAGE TABMANAGER MODE FUNCTION & DEFAULTS DESCRIPTIONS MODIFIEDLanguage Select default language. This option allows the

15FUNCTION & DEFAULTS DESCRIPTIONS MODIFIEDAsset ManagementDefault: OffThis option allows fitness clubs to collect workout data to a PC. On or O

166.1 ENGINEERING MODE OVERVIEWThe Engineering Mode allows the club owner to keep track of the technical settings and error history for the Ascent Tra

CHAPTER 1: SERIAL NUMBER LOCATION ... 1CHAPTER 2: IMPORTANT SAFETY INSTRUCTIONS 2.1 Read and

17FUNCTION & DEFAULTS DESCRIPTIONS MODIFIEDAuto Calibration This option calibrates the elevation parameters. RPM Low Limit Charge:Default: 10This

18ENGINEERING MODE FUNCTION & DEFAULTS DESCRIPTIONS MODIFIEDErrors This option displays the error code history. N/A6.4 ENGINEERING MODE - ERRORS

196.6 ENGINEERING MODE - CLUB ID TABENGINEERING MODE FUNCTION & DEFAULTS DESCRIPTIONS MODIFIEDClub ID This option records the Club ID of the fitne

20The Service Mode allows an authorized service provider to test and store information on the Ascent Trainer. 1) To enter Service Mode, press ENTER,

21FUNCTION & DEFAULTS DESCRIPTIONSMachine Type: Default: Ascent Trainer This option selects the current model. Serial Number This option displays

227.3 SERVICE MODE - TEST TABFUNCTION & DEFAULTS DESCRIPTIONSKeypad This option is for a keypad test. Touch Calibration This option starts a touc

23SERVICE MODE FUNCTION & DEFAULTS DESCRIPTIONSLog This option allows the club to record key components replacement history. 7.4 SERVICE MODE - L

248.1 ELECTRICAL DIAGRAMSCHAPTER 8: TROUBLESHOOTING

25P21 - DIGITAL COMMUNICATION WIRE8.1 ELECTRICAL DIAGRAMS - CONTINUEDCHAPTER 8: TROUBLESHOOTING

26P25 - Hand Pulse Connecting Cable8.1 ELECTRICAL DIAGRAMS - CONTINUEDCHAPTER 8: TROUBLESHOOTING

IIICHAPTER 9: PART REPLACEMENT GUIDE9.1 Front Disk Replacement ...

278.2 LCB ERROR INDICATORSLED DESCRIPTIONLED 1 Generator RPMLED 2 AC Plug InLED 3 Vcc (5V)LED 4 System StatusLED 5 Error StatusLED 6 Error StatusLED 7

288.3 CONSOLE ERROR CODESCHAPTER 8: TROUBLESHOOTINGCODE DESCRIPTION SOLUTION0x0140 When the UCB implements an incline command, the incline has no acti

298.4 ERROR CODE TROUBLESHOOTING - 0140 / 01B2ERROR CODE 0140 or 01B21) SYMPTOM: a. 0140 - Incline motor operation has failed. b. 01B2 -

308.5 ERROR CODE TROUBLESHOOTING - 01A0FIGURE ACHAPTER 8: TROUBLESHOOTINGERROR CODE 01A01) SYMPTOM: a. 01A0 - Incline motor disconnected. 2)

31NO POWER TO THE CONSOLE1) SYMPTOM: a. The unit is not getting power from the outlet. b. The LCB is not getting power from the power r

328.7 TROUBLESHOOTING - HEART RATE ISSUESHEART RATE ISSUES1) SYMPTOM: a. The display is stuck on heart rate. b. Erratic heart rate.

338.8 TROUBLESHOOTING - DISPLAY COLOR ISSUESDISPLAY COLOR ISSUES1) SYMPTOM: a. The display colors are off or there are a rainbow of colors on t

34Sections8.9-8.12willassistwithdiagnosingproblemswithTVandentertainmentrelatedequipmentsoldbyMatrixFItnessEquipment.The Matrix A

358.10 TV TROUBLESHOOTING - PICTURE FUZZY OR UNCLEAR1) For a fuzzy or unclear picture, see the TV programming instructions in Section 10. If the TV

361) Remove the console back and check the electrical connections for the TV (Figures A & B). 2) After you have verified that all connects are

11.1 SERIAL NUMBER LOCATIONCHAPTER 1: SERIAL NUMBER LOCATIONSERIAL NUMBER LOCATION

378.12 TV TROUBLESHOOTING - ENTERTAINMENT KEYPAD ISSUESENTERTAINMENT KEYPAD IS NOT WORKING1) SYMPTOM: a. The entertainment keypad (Figure A) is

38CHAPTER 9: PART REPLACEMENT GUIDE9.1 FRONT DISK REPLACEMENT1) Remove the center cover by turning it counter clockwise (Figures A & B). 2) Rem

39CHAPTER 9: PART REPLACEMENT GUIDE9.2 FRONT SHROUD REPLACEMENT 1) Remove the link arm and pedal arm plastic caps (Figures A & B). 2) Detach th

409.2 FRONT SHROUD REPLACEMENT - CONTINUED7)Pullouttherubbertrayfromthecupholderplastic(gureG).8) Remove the 2 screws to disassemble

419.2 FRONT SHROUD REPLACEMENT - CONTINUED12) Remove the 9 screws to detach the front shrouds from the frame (or each other) (Figure M). 13) Turn t

429.3 LOWER CONTROL BOARD REPLACEMENTCHAPTER 9: PART REPLACEMENT GUIDE1) Turn off the power and disconnect the cord from the machine.2) Remove both

43CHAPTER 9: PART REPLACEMENT GUIDE9.4 GENERATOR REPLACEMENT1) Turn off power and disconnect the cord from the machine.2) Remove the front disks as

44CHAPTER 9: PART REPLACEMENT GUIDE9.4 GENERATOR REPLACEMENT – CONTINUED FIGURE E FIGURE F8) Remove the nut from the other side of the generator brac

45CHAPTER 9: PART REPLACEMENT GUIDE9.5 GENERATOR BELT REPLACEMENT1) Turn off the power and disconnect the cord from the machine. 2) Remove the fron

469.6 DRIVE BELT REPLACEMENTCHAPTER 9: PART REPLACEMENT GUIDE1) Turn off the power and disconnect the cord from the machine. 2) Remove the front di

2UNIVERSAL CONSOLE SERIAL NUMBER LOCATION1.1 SERIAL NUMBER LOCATION - CONTINUEDCONSOLE SERIAL NUMBER LOCATIONCHAPTER 1: SERIAL NUMBER LOCATION

479.7 PULLEY AXLE SET REPLACEMENTCHAPTER 9: PART REPLACEMENT GUIDE1) Turn off the power and disconnect the cord from the machine. 2) Remove both fr

489.8 DRIVE AXLE SET REPLACEMENTCHAPTER 9: PART REPLACEMENT GUIDENOTE:AMatrixspecialtoolisneededtocorrectlyreplaceadriveaxle.Orderpart

499.8 DRIVE AXLE SET REPLACEMENT - CONTINUED10) The drive axle should have come with an iron plate installed (Figure G). 11) Assemble the Matrix to

509.8 DRIVE AXLE SET REPLACEMENT - CONTINUED16) Turn the nut until the iron plate is close to the frame on the right side (Figure M). 17) Remove th

519.8 DRIVE AXLE SET REPLACEMENT - CONTINUED22) Use a screwdriver to remove the iron plate from the drive axle (Figures S & T). 23) Re-install

529.9 CRANK REPLACEMENT1) Turn off the power and disconnect the cord from the machine. 2) Remove the front disks from the machine as outlined in Se

53CHAPTER 9: PART REPLACEMENT GUIDE9.10 CONSOLE REPLACEMENT1) Turn off the power and disconnect the cord from the machine. 2) Remove the 5 screws

54CHAPTER 9: PART REPLACEMENT GUIDE9.11 CONSOLE OVERLAYS & KEYPADS REPLACEMENT1) Remove the console as outlined in Section 9.10. 2) Remove the

55CHAPTER 9: PART REPLACEMENT GUIDEFIGURE E FIGURE FFIGURE G FIGURE H7) Press down on the corners of the overlay / keypad to keep it in place. Then

569.12 CONSOLE MAST HANDLEBAR REPLACEMENT1) Turn off the power and disconnect the cord from the machine. 2) Remove the 4 bolts that hold the handl

3This Ascent Trainer is intended for commercial use. To ensure your safety and protect the equipment, read all instructions before o

579.13 INCLINE MOTOR REPLACEMENTCHAPTER 9: PART REPLACEMENT GUIDE1) Turn off the power and disconnect the cord from the machine. 2) Remove the fron

589.13 INCLINE MOTOR REPLACEMENT - CONTINUEDCHAPTER 9: PART REPLACEMENT GUIDEFIGURE EFIGURE F7) While the incline motor is out, the carriage rollers

59CHAPTER 9: PART REPLACEMENT GUIDE9.13 INCLINE MOTOR REPLACEMENT - CONTINUED10) Plug in the power wire of the new incline motor (with the motor stil

60CHAPTER 9: PART REPLACEMENT GUIDE9.14 DUAL ACTION HANDLEBAR REPLACEMENT1) Remove the plastic cover where the dual action handlebar meets the link a

61CHAPTER 9: PART REPLACEMENT GUIDE9.15 FOOT PEDALS REPLACEMENT1) Pull up on and remove the rubber portion of the pedal (Figure A). 2) Remove the

62CHAPTER 9: PART REPLACEMENT GUIDE9.16 PEDAL ARM REPLACEMENT1) Remove the plastic cover where the pedal arm attaches to the crank (Figure A). 2) D

63CHAPTER 9: PART REPLACEMENT GUIDE9.17 LINK ARM REPLACEMENT1) Remove the plastic cover where the dual action handlebar meets the link arm (Figure A)

64CHAPTER 9: PART REPLACEMENT GUIDE9.18 SWING ARM REPLACEMENT1) Remove the bolt from the upper pivot joint on the swing arm (Figure A). 2) Remove t

65CHAPTER 9: PART REPLACEMENT GUIDE9.19 VERTICAL STABILIZER ARM REPLACEMENT1) Remove the bolt that holds the vertical stabilizer arm to the frame (Fi

66CHAPTER 9: PART REPLACEMENT GUIDE9.20 INCLINE ARM COVER REPLACEMENT1) Remove the screw that holds the plastic cover on the arm (Figures A & B).

42.2 ELECTRICAL REQUIREMENTSMATRIX DEDICATED CIRCUIT/ELECTRICAL REQUIREMENT INFOAll Matrix Ascent Trainers require the use of a 15 amp or 20 amp “dedi

67CHAPTER 9: PART REPLACEMENT GUIDE9.21 HANDLEBAR SERVICE1) All items on the handlebar are removed using a Phillips screwdriver from the underside of

689.22 TESTING THE ASCENT TRAINERONCE THE UNIT OR REPLACEMENT PART IS FULLY INSTALLED AND ASSEMBLED AND PROPERLY PLACED ON THE FLOOR, USE THE FOLLOWIN

6910.1 ASCENT TRAINER SPECIFICATIONSCHAPTER 10: ASCENT TRAINER SPECIFICATIONS AND ASSEMBLY GUIDEFEATURESStride Length 20-24"Incline Range 24%-5

70CHAPTER 10: ASCENT TRAINER SPECIFICATIONS AND ASSEMBLY GUIDE10.2 ASSEMBLY HARDWAREQUANTITY SKETCH DESCRIPTION PACKAGE COLOR4 SOCKET HEAD CAP SCREW(M

7110.3 ASCENT TRAINER ASSEMBLY STEPSSTEP 1CHAPTER 10: ASCENT TRAINER SPECIFICATIONS AND ASSEMBLY GUIDE

7210.3 ASCENT TRAINER ASSEMBLY STEPS - CONTINUEDSTEP 2 - RED HARDWARE BAGCHAPTER 10: ASCENT TRAINER SPECIFICATIONS AND ASSEMBLY GUIDE

7310.3 ASCENT TRAINER ASSEMBLY STEPS - CONTINUEDSTEP 3 - PINK HARDWARE BAGCHAPTER 10: ASCENT TRAINER SPECIFICATIONS AND ASSEMBLY GUIDE

7410.3 ASCENT TRAINER ASSEMBLY STEPS - CONTINUEDTorque this bolt to 80 N-m.STEP 4 - GREEN / YELLOW HARDWARE BAGCHAPTER 10: ASCENT TRAINER SPECIFICATIO

75STEP 5 - RED HARDWARE BAG10.3 ASCENT TRAINER ASSEMBLY STEPS - CONTINUEDCHAPTER 10: ASCENT TRAINER SPECIFICATIONS AND ASSEMBLY GUIDE

7610.3 ASCENT TRAINER ASSEMBLY STEPS - CONTINUEDSTEP 6CHAPTER 10: ASCENT TRAINER SPECIFICATIONS AND ASSEMBLY GUIDE

53.1 RECOMMENDED CLEANING TIPSPreventative maintenance and daily cleaning will prolong the life and look of your MATRIX Ascent Trainer.Please read and

7710.3 ASCENT TRAINER ASSEMBLY STEPS - CONTINUEDSTEP 7 - BLUE / BLACK HARDWARE BAGCHAPTER 10: ASCENT TRAINER SPECIFICATIONS AND ASSEMBLY GUIDE

7810.3 ASCENT TRAINER ASSEMBLY STEPS - CONTINUEDSTEP 8 - WHITE HARDWARE BAGCHAPTER 10: ASCENT TRAINER SPECIFICATIONS AND ASSEMBLY GUIDE

7910.3 ASCENT TRAINER ASSEMBLY STEPS - CONTINUEDSTEP 9 - PINK HARDWARE BAGCHAPTER 10: ASCENT TRAINER SPECIFICATIONS AND ASSEMBLY GUIDE

8010.3 ASCENT TRAINER ASSEMBLY STEPS - CONTINUEDSTEP 10 - PINK HARDWARE BAGCHAPTER 10: ASCENT TRAINER SPECIFICATIONS AND ASSEMBLY GUIDE

8110.3 ASCENT TRAINER ASSEMBLY STEPS - CONTINUEDSTEP 11 - PINK HARDWARE BAGCHAPTER 10: ASCENT TRAINER SPECIFICATIONS AND ASSEMBLY GUIDE

8210.3 ASCENT TRAINER ASSEMBLY STEPS - CONTINUEDSTEP 12 - PINK HARDWARE BAGCHAPTER 10: ASCENT TRAINER SPECIFICATIONS AND ASSEMBLY GUIDE

8310.4 STABILIZING THE ASCENT TRAINERSTABILIZINGTHEMATRIXA7XE-04ASCENTTRAINERThe Matrix Ascent Trainer should be level for optimum use. Once you

8410.5 TV PROGRAMMING INSTRUCTIONSOnce the cardio equipment has been installed, and proper power and cable wiring is provided, The Television must be

8510.5 TV PROGRAMMING INSTRUCTIONS - CONTINUEDAutoScan(continued):9. If the channels are not coming in clearly after a channel scan (or if only som

86ClosedCaption-Clubs will vary on whether they request the closed caption to be turned off or on. Please discuss this option with the club manage

63.3 CARE AND MAINTENANCE INSTRUCTIONIn order to maximize life span, and minimize down time, all MATRIX equipment requires regular cleaning, and maint

8711.1 SOFTWARE UPGRADE PROCEDURECHAPTER 11: SOFTWARE UPGRADE PROCEDUREFIGURE A FIGURE B*AnACpowercordisrequiredtoupdatesoftwareinthefiel

88NOTES

89MAT R IX FITNESS SYSTEMS CO RP.1610 LA ND M A R K DRIVE COTTA GE GROVE WI 53527 USATO L L F R EE 866.693.4 8 6 3 w w w. m a t r