Matrix Stepper Owner's Manual download pdf (Page 24)

MATRIX ASSET MANAGEMENT

The Asset Management system is a feature available on all 5x, 7x, 7xe, and 7xi machines designed to allow remote monitoring

of cardio equipment.

This web-based feature provides users with the ability to log in from anywhere with internet connectivity and check on the

status of all their equipment. The site provides information including serial numbers, time/distance totals, software versions,

and a history of any error codes that the unit has shown.

The system will send email notifications for any error messages that occur on the equipment, notifying both Matrix Fitness

customer support and the facility.

To provide the best experience possible, Matrix Fitness Asset Management also allows a user to create a service request

ticket in the event that there is a problem with a piece of equipment.

Additionally, service guides, parts lists, and unit drawings for each machine are available through the Asset Management site.

Asset Management site: am.matrixfitness.com

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Matrix Stepper Owner's Manual Page 24