Matrix U7xe Service Manual

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Summary of Contents

Page 1 - SERVICE MANUAL

U7XE-05 BIKESERVICE MANUAL

Page 2 - TABLE OF CONTENTS

73.4 TOUCH SCREEN CARE & CLEANINGCHAPTER 3: PREVENTATIVE MAINTENANCETOUCH SCREEN CARE AND CLEANING* The touch screen requires very little mainten

Page 3

84.1 CONSOLE DESCRIPTIONThe U7xe-05 has a fully integrated touch screen display. All information required for workouts is explained on screen. Explo

Page 4 - FRAME SERIAL NUMBER LOCATION

94.2 WORKOUT SETUP STEPSTo set up a workout, press the touch screen over the program you would like to use and then follow the prompts to begin your w

Page 5 - SN # PLACEMENT

105.1 MANAGER MODE OVERVIEWFIGURE AThe Manager's Custom Mode allows the club owner to customize the bike for the club. 1) To enter Manager Mode

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115.2 MANAGER MODE - ABOUT TABMANAGER MODEAboutFUNCTION & DEFAULTS DESCRIPTIONS MODIFIEDSerial Number This option displays the serial number of t

Page 7 - 110 NEMA 5-15P

125.3 MANAGER MODE - TIME TABMANAGER MODETimeFUNCTION & DEFAULTS DESCRIPTIONS MODIFIEDMaximum TimeDefault: 60 MinutesThis option allows the club t

Page 8 - 3.1 RECOMMENDED CLEANING TIPS

135.5 MANAGER MODE - TV TABCHAPTER 5: MANAGER MODEFUNCTION & DEFAULTS DESCRIPTIONS MODIFIEDDefault ChannelDefault: 3This option controls the defau

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145.6 MANAGER MODE - LANGUAGE TABCHAPTER 5: MANAGER MODEMANAGER MODE FUNCTION & DEFAULTS DESCRIPTIONS MODIFIEDLanguage Select default language.

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155.7 MANAGER MODE - OTHER TABMANAGER MODEOtherFUNCTION & DEFAULTS DESCRIPTIONS MODIFIEDAsset ManagementDefault: OffThis option allows the club ow

Page 11 - U7XE-05 ENTERTAINMENT ZONE

166.1 ENGINEERING MODE OVERVIEWFIGURE AThe Engineering Mode allows the club owner to keep track of the technical settings and error history for the bi

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CHAPTER 1: SERIAL NUMBER LOCATION ... 1CHAPTER 2: IMPORTANT SAFETY INSTRUCTIONS 2.1

Page 13 - CHAPTER 5: MANAGER MODE

17ENGINEERING MODE FUNCTION & DEFAULTS DESCRIPTIONS MODIFIEDStatistics This option displays the workout information for the unit. N/A6.3 ENGINEER

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18ENGINEERING MODE FUNCTION & DEFAULTS DESCRIPTIONS MODIFIEDClubsDefault: MATRIXThis option allows the club to select a screen header from a list.

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19ENGINEERING MODE FUNCTION & DEFAULTS DESCRIPTIONS MODIFIEDOther Erp TimeDefault: 0 minutesIf there is no use of the machine over a period of tim

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20FIGURE A7.1 SERVICE MODE OVERVIEWThe Service Mode allows an authorized service provider to test and store information on the bike. 1) To enter Ser

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21FUNCTION & DEFAULTS DESCRIPTIONSMachine Type This option selects the current model. Serial Number This option displays the serial number of the

Page 18

227.3 SERVICE MODE - TEST TABCHAPTER 7: SERVICE MODEFUNCTION & DEFAULTS DESCRIPTIONS MODIFIEDKeypad This option is for a keypad test. N/ATouch C

Page 19 - CHAPTER 6: ENGINEERING MODE

23SERVICE MODE FUNCTION & DEFAULTS DESCRIPTIONSLog This option records key component replacement history. 7.4 SERVICE MODE - LOG TAB7.5 SERVICE M

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248.1 ELECTRICAL DIAGRAMSCHAPTER 8: TROUBLESHOOTING

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25CHAPTER 8: TROUBLESHOOTING8.1 ELECTRICAL DIAGRAMS - CONTINUED

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268.1 ELECTRICAL DIAGRAMS - CONTINUEDCHAPTER 8: TROUBLESHOOTINGMCB POWER WIREDIGITAL COMMUNICATION WIRE

Page 23 - CHAPTER 7: SERVICE MODE

III8.14 Troubleshooting - Heart Rate Issues ... 398.15 TV Troubleshooting - O

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27CHAPTER 8: TROUBLESHOOTING8.1 ELECTRICAL DIAGRAMS - CONTINUEDPULSE SENSOR WIRE - RIGHTPULSE SENSOR WIRE - LEFT

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288.1 ELECTRICAL DIAGRAMS - CONTINUEDCHAPTER 8: TROUBLESHOOTINGPULSE EXTENDED WIRE

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29CHAPTER 8: TROUBLESHOOTING8.2 LCB LED INDICATORS

Page 27 - CHAPTER 8: TROUBLESHOOTING

30CHAPTER 8: TROUBLESHOOTING8.3 TROUBLESHOOTING - ERROR 04A0 / 0440FIGURE A FIGURE BERROR CODE 04A0 / 04401) SYMPTOM:04A0 – UCB communication disconn

Page 28

31CHAPTER 8: TROUBLESHOOTING8.4 TROUBLESHOOTING - ERROR 04B0FIGURE A FIGURE BERROR CODE 04B01) SYMPTOM:04B0 – LCB communication disconnected.2) SOLU

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32CHAPTER 8: TROUBLESHOOTING8.5 TROUBLESHOOTING - ERROR 0347FIGURE A8.6 TROUBLESHOOTING - ERROR 03A5 / 03A6ERROR CODE 03471) SYMPTOM:0347 - Can not l

Page 30

33CHAPTER 8: TROUBLESHOOTING8.7 TROUBLESHOOTING - ERROR 0248FIGURE A FIGURE BERROR CODE 02481) SYMPTOM:0248 - Battery disconnection or fail. (When po

Page 31

34CHAPTER 8: TROUBLESHOOTING8.9 TROUBLESHOOTING - ERROR 02B4 / 03A8 / 02AB / 0441FIGURE A8.8 TROUBLESHOOTING - ERROR 0247ERROR CODE 02471) SYMPTOM:02

Page 32

35CHAPTER 8: TROUBLESHOOTING8.10 TROUBLESHOOTING - ERROR 0149 / 01AFFIGURE AERROR CODE 0149 / 01AF1) SYMPTOM:0149 – Electro-magnet over current.01AF

Page 33

36CHAPTER 8: TROUBLESHOOTING8.11 TROUBLESHOOTING - ERROR 01B4FIGURE AFIGURE BERROR CODE 01B41) SYMPTOM:01B4 – Battery connection reverse protection.2

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11.1 SERIAL NUMBER LOCATIONCHAPTER 1: SERIAL NUMBER LOCATIONFRAME SERIAL NUMBER LOCATION

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37CHAPTER 8: TROUBLESHOOTING8.12 TROUBLESHOOTING - NO RESISTANCE ISSUESFIGURE A FIGURE BFIGURE A FIGURE BNO RESISTANCE ISSUES1) SYMPTOM:No resistance

Page 36

38ALL OR SOME OF THE FUNCTION KEYS DO NOT RESPONDFIGURE A8.13 TROUBLESHOOTING - TOUCH PAD ISSUESPOSSIBLE CAUSES:1) The touch pad is not calibrated p

Page 37

398.14 TROUBLESHOOTING - HEART RATE ISSUESCHAPTER 8: TROUBLESHOOTINGHEART RATE FUNCTION DOES NOT WORK OR IS READING INCORRECTLYPOSSIBLE CAUSES:1) The

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408.15 TV TROUBLESHOOTING - OVERVIEWCHAPTER 8: TROUBLESHOOTINGSections 8.15 - 8.18 will assist with diagnosing problems with TV and entertainment rela

Page 39

418.16 TV TROUBLESHOOTING - PICTURE FUZZY OR UNCLEAR1) For a fuzzy or unclear picture, see the TV programming instructions in Section 10. If the TV

Page 40

421) Remove the console back and check the electrical connections for the TV (Figures A & B). 2) If internal electrical connections are good (t

Page 41

43CHAPTER 8: TROUBLESHOOTING8.18 TV TROUBLESHOOTING - ENTERTAINMENT KEYPAD ISSUESENTERTAINMENT KEYPAD IS NOT WORKING1) SYMPTOM: a. The entertai

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449.1 CONSOLE REPLACEMENT1) Remove the 4 screws holding the console to the frame (Figure A). 2) Disconnect the console cable and HR connections fro

Page 43

459.2 CUP HOLDER REPLACEMENTCHAPTER 9: PART REPLACEMENT GUIDE1) Remove the 4 screws holding the cup holder to the console mast (Figure A). 2) Remov

Page 44

469.3 HANDLEBAR REPLACEMENT1) Remove the cup holder as outlined in Section 9.2. 2) Remove the 4 screws holding the heart rate handlebar to the cons

Page 45

2CONSOLE SERIAL NUMBER LOCATION1.1 SERIAL NUMBER LOCATION SN # PLACEMENTCHAPTER 1: SERIAL NUMBER LOCATION

Page 46

479.4 HANDLEBAR SERVICECHAPTER 9: PART REPLACEMENT GUIDE1) All items on the handlebar are removed using a Phillips screwdriver from the underside of

Page 47 - FIGURE B

48CHAPTER 9: PART REPLACEMENT GUIDE9.5 CONSOLE KEYPAD / OVERLAY REPLACEMENT NOTE: The instructions below are similar for console overlays / keypads r

Page 48

499.5 CONSOLE KEYPAD / OVERLAY REPLACEMENT - CONTINUEDFIGURE E FIGURE FFIGURE G FIGURE H8) Press down on the corners of the overlay / keypad to keep

Page 49 - FIGURE A FIGURE B

509.6 PEDAL REPLACEMENTCHAPTER 9: PART REPLACEMENT GUIDE1) Use a 15 mm commercial pedal wrench to remove the pedal from the crank (Figure A). NOTE:

Page 50 - FIGURE C FIGURE D

519.7 CRANK AXLE SET REPLACEMENT1) Remove the bolt that holds the crank to the drive axle set (Figure A). 2) The crank can be removed (Figure B). 3

Page 51

529.8 FRONT SHROUDS REPLACEMENT1) Remove the 2 screws that hold the silver cover to the frame (Figure A). 2) Remove the silver cover (Figure B). 3)

Page 52 - FIGURE G FIGURE H

539.9 SIDE COVERS REPLACEMENT1) Remove the pedals as outlined in Section 9.6. 2) Remove the crank as outlined in Section 9.7. 3) Remove the front

Page 53

549.10 CONSOLE MAST REMOVAL1) Remove the console as outlined in Section 9.1. 2) Remove the cup holder as outlined in Section 9.2. 3) Remove the h

Page 54

559.11 SEAT PAD REPLACEMENTFIGURE BFIGURE A1) Remove the 4 screws holding the seat pad to the seat post (Figure A). 2) Lift the seat pad away from

Page 55

569.12 SEAT POST SET REPLACEMENT1) Remove the side covers as outlined in Section 9.8. 2) Remove the 4 screws that hold the seat post set to the fram

Page 56 - FIGURE C

3CAUTION! If you experience chest pains, nausea, dizziness, or shortness of breath, stop exercising immediately and con-sult your physician before co

Page 57

579.13 LOWER CONTROL BOARD REPLACEMENT 1) Remove the front shrouds as outlined in Section 9.8. 2) Disconnect the 5 wire connections to the lower bo

Page 58

589.14 BATTERY REPLACEMENT1) Remove the front shrouds as outlined in Section 9.8. 2) Remove the LCB as outlined in Section 9.13. 3) Disconnect the

Page 59

599.15 DRIVE BELT REPLACEMENT1) Remove the side covers as outlined in Section 9.9 (Figure A). 2) Using a hook or loop of wire, remove the spring fr

Page 60

609.16 GENERATOR REPLACEMENT 1) Remove the pedals as outlined in Section 9.6. 2) Remove the cranks as outlined in Section 9.7. 3) Remove the side

Page 61 - FIGURE B FIGURE C

61CHAPTER 9: PART REPLACEMENT GUIDE9.17 REAR STABILIZER REPLACEMENT1) Remove the 2 screws holding the black cover to the rear stabilizer (Figure A).

Page 62

629.18 FRONT STABILIZER REPLACEMENT1) Remove the 4 screws holding the rear stabilizer to the frame (Figures A & B). . 2) Remove the front sta

Page 63

639.19 DRIVE AXLE SET REPLACEMENTCHAPTER 9: PART REPLACEMENT GUIDENOTE: A Matrix special tool is needed to correctly replace a drive axle. Order par

Page 64

649.19 DRIVE AXLE SET REPLACEMENT - CONTINUEDCHAPTER 9: PART REPLACEMENT GUIDE9) Slide the drive axle assembly into the frame from the right side. I

Page 65

659.19 DRIVE AXLE SET REPLACEMENT - CONTINUED15) Remove the tools, then insert the bearing into the hole in the frame on the left side (Figure M). 1

Page 66

669.19 DRIVE AXLE SET REPLACEMENT - CONTINUED21) Use a screwdriver to remove the iron plate from the drive axle (Figures S & T). 22) Rotate th

Page 67 - FIGURE LFIGURE K

4CHAPTER 2: IMPORTANT SAFETY INFORMATION2.2 ELECTRICAL REQUIREMENTSGROUNDING INSTRUCTIONS The unit must be grounded. If it should malfunction or break

Page 68 - FIGURE RFIGURE Q

679.20 TESTING THE BIKEONCE THE UNIT OR REPLACEMENT PART IS FULLY INSTALLED AND ASSEMBLED AND PROPERLY PLACED ON THE FLOOR, USE THE FOLLOWING INSTRUCT

Page 69 - FIGURE U

6810.1 U7xe-05 BIKE SPECIFICATIONSCHAPTER 10: BIKE SPECIFICATIONS AND ASSEMBLY GUIDEU7xe UPRIGHTFEATURESCONTACT & TELEMETRIC HR SENSORS YESHANDLEB

Page 70 - AND TEST THE MACHINE:

6910.2 ASSEMBLY INSTRUCTIONSSTEP 1AFTER THESE ASSEMBLY STEPS ARE COMPLETE, BE SURE TO SETUP AND TEST THE UNIT AS OUTLINED IN SECTION 9.20. CHAPTER 10

Page 71 - TECH SPECS

7010.2 ASSEMBLY INSTRUCTIONS - CONTINUEDSTEP 2CHAPTER 10: BIKE SPECIFICATIONS AND ASSEMBLY GUIDEA Open BLACK HARDWARE BAG.B Attach the REAR FRAME HA

Page 72 - IN SECTION 9.20

7110.2 ASSEMBLY INSTRUCTIONS - CONTINUEDSTEP 3CHAPTER 10: BIKE SPECIFICATIONS AND ASSEMBLY GUIDEA Open GREEN HARDWARE BAG.B Attach the FRONT SHROUD

Page 73 - A Open BLACK HARDWARE BAG

7210.2 ASSEMBLY INSTRUCTIONS - CONTINUEDSTEP 4CHAPTER 10: BIKE SPECIFICATIONS AND ASSEMBLY GUIDEA Open WHITE HARDWARE BAG.B Attach the PULSE GRIPS H

Page 74 - FRAME (2) using 2 BOLTS (F)

7310.2 ASSEMBLY INSTRUCTIONS - CONTINUEDSTEP 5CHAPTER 10: BIKE SPECIFICATIONS AND ASSEMBLY GUIDEA Open GREEN HARDWARE BAG.B Attach the SEAT (12) to

Page 75 - A Open GREEN HARDWARE BAG

74FINAL ASSEMBLY10.2 ASSEMBLY INSTRUCTIONS - CONTINUEDCHAPTER 10: BIKE SPECIFICATIONS AND ASSEMBLY GUIDE

Page 76

7510.3 ADJUSTING THE PEDAL STRAPS AND SEATADJUSTING THE PEDAL STRAPSThe straps are designed to fit your individual foot size and should be adjusted ti

Page 77 - FINAL ASSEMBLY

7610.4 LEVELING THE BIKECHAPTER 10: BIKE SPECIFICATIONS AND ASSEMBLY GUIDESTABILIZING THE MATRIX U7XE-05 BIKEAfter positioning the bike in its intende

Page 78 - ADJUSTING THE PEDAL STRAPS

5CHAPTER 3: PREVENTATIVE MAINTENANCE3.1 RECOMMENDED CLEANING TIPSDO NOT use any equipment that is damaged or has worn or broken parts. Use only replac

Page 79 - 10.4 LEVELING THE BIKE

7710.5 TV PROGRAMMING INSTRUCTIONS (US) CHAPTER 10: BIKE SPECIFICATIONS AND ASSEMBLY GUIDEOnce the cardio equipment has been installed, and proper pow

Page 80

7810.5 TV PROGRAMMING INSTRUCTIONS (US) - CONTINUEDCHAPTER 10: BIKE SPECIFICATIONS AND ASSEMBLY GUIDEAuto Scan (continued):8. If the channels are not

Page 81 - FIGURE JFIGURE I

7910.5 TV PROGRAMMING INSTRUCTIONS (ID MARKET)Once the cardio equipment has been installed and proper power and cable wiring is provided, The Televisi

Page 82

8010.5 TV PROGRAMMING INSTRUCTIONS (ID MARKET) - CONTINUEDAuto Tuning (continued):9. The tuner also will start auto tuning (Figure G & H).Option

Page 83

8110.5 TV PROGRAMMING INSTRUCTIONS (ID MARKET) - CONTINUEDPicture Mode - Picture Mode will help to define the TV display setting.1. Press the – key o

Page 84 - FIGURE DFIGURE C

8211.1 SOFTWARE UPGRADE INSTRUCTIONSCHAPTER 11: SOFTWARE UPGRADE GUIDEFIGURE A FIGURE BFIGURE C FIGURE D* An AC power cord is required to update soft

Page 85

83NOTES

Page 86

84MATRIX FITNESS SYSTEMS CORP.1610 LANDMARK DRIVE COTTAGE GROVE WI 53527 USATOLL FREE 866.693.4863 www.matrixfitness.com FAX 608.839.1717REV. 01KO

Page 87 - MATRIX FITNESS SYSTEMS CORP

63.3 CARE AND MAINTENANCE INSTRUCTIONSCHAPTER 3: PREVENTATIVE MAINTENANCEIn order to maximize life span, and minimize down time, all MATRIX equipment

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